Reporting a bug

Petals Link's JIRA

Bugs and features requests concerning Petals Studio must be reported on our JIRA.
To post a ticket, you must be logged in. For those who are not yet registered, it is possible to create a JIRA account.
Once you are logged in, go into Projects and select Petals-Studio in the list of projects.

Bug // Improvement // New Feature // Task

Once in the studio's category, you have the choice between creating a bug report, an improvement report, a feature request or a task.
Pay attention to the kind of entry to create.


A bug is defined as « a problem which impairs or prevents the functions of the product ».
Generally, the definition of a bug is well-understood.


An improvement is defined as « an improvement or enhancement to an existing feature or task ».
One example of a new feature would be an extension of the validation made on jbi.xml files (the validation mechanism already exists).

New Features

A new feature is defined as « a new feature of the product, which has yet to be developed ».
One example of a new feature would be the addition of a new editor in the studio (e.g. for XSLT).


A task defines « a change that does not impact directly the user ».
One example of a task would be upgrading the version of a parsing library.

Tooling categories

Petals Studio has (for the moment) 4 sub-categories in which you can post tickets.

  • Petals Tools includes all the Petals plug-ins, except those for BPEL and SCA.
  • BPEL Tools includes all the plug-ins related to BPEL (creation wizard, sketch export, BPEL Designer, validation...).
  • SCA Tools includes all the plug-ins related to SCA (creation wizards, editors, validation...).
  • Eclipse Tools includes all the Eclipse plug-ins shipped with the studio but which are not directly related to Petals (Java Tooling...).
  • Studio Product includes all the plug-ins related to the studio itself (e.g. welcome page, executable), plus the build mechanism.

When you create a JIRA ticket, pay attention to the category for which this ticket fits.

Reporting bugs efficiently

When you report a bug about the Petals Studio, please, be precise.

  • Mention the version of the studio, and if you can, mention the build ID too.
    This information can be found in the About dialog (Help > About Petals Studio).

  • Report the log messages if any.
    If a problem occurs, look at the Error Log (Window > Show view > Other... and then General > Error Log).
    Post the log details in any bug entry you create on JIRA.
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